Effective Date: 03/08/2026
Company: Mitar Technologies Pty Ltd
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1. Introduction
Mitar Technologies Pty Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the MITAR application (“App”).
By using MITAR, you agree to the terms of this Privacy Policy.
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2. Information We Collect
a. Personal Information
We may collect:
• Full name
• Email address
• Phone number
• Account login details
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b. User Content
We collect and store:
• Messages and conversations
• Inputs, prompts, and responses
• Preferences and personalisation data
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c. Usage & Technical Data
We may collect:
• Device type and operating system
• IP address (if applicable)
• App activity and feature usage
• Error logs and performance data
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d. Payment Information
If you purchase services:
• Payments are processed via secure third-party providers
• We do not store full payment details
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3. How We Use Your Information
We use your information to:
• Create and manage your account
• Deliver AI-powered responses
• Personalise your experience
• Store memory for continuity
• Improve app performance
• Communicate with you
• Process transactions
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4. AI & Automated Processing
MITAR uses artificial intelligence to generate responses.
• Responses are automated and may not always be accurate
• MITAR does not provide professional advice (medical, legal, financial, or other)
• Users should not rely solely on MITAR for critical decisions
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5. Memory & Personalisation
MITAR may store user-provided information to improve personalisation.
• This may include preferences, past conversations, or behaviour patterns
• Users may request deletion of stored data
• Memory is used only to enhance user experience
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6. Data Retention
We retain your data:
• While your account is active
• As needed to provide services
• As required by law
When you delete your account:
• Your data will be deleted within a reasonable timeframe unless legally required to retain it
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7. Sharing of Information
We do not sell your personal data.
We may share data with:
• Service providers (hosting, analytics, infrastructure)
• Payment processors
• Legal authorities if required
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8. International Data Transfers
Your information may be stored or processed on servers located outside your country.
We take reasonable steps to ensure your data is handled securely.
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9. Analytics & Tracking
We may use analytics tools (e.g., Google Analytics or similar) to:
• Understand usage
• Improve functionality
• Monitor performance
These tools may collect anonymised or aggregated data.
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10. Communications
We may contact you via email for:
• Account-related notifications
• Updates or changes
• Optional communications (with opt-out available)
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11. Advertising & Marketing
• MITAR does not display third-party ads
• We do not use remarketing services
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12. Children’s Privacy
MITAR is intended for users aged 18 and over.
We do not knowingly collect data from children under 13.
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13. Data Security
We implement reasonable safeguards including:
• Secure servers
• Access controls
• Encryption where appropriate
However, no system is completely secure.
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14. Your Rights
You have the right to:
• Access your data
• Request corrections
• Request deletion
• Withdraw consent (where applicable)
Contact us at:
📧 hello@mitar.ai
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15. Limitation of Liability
To the maximum extent permitted by law:
• MITAR is provided “as is”
• We are not liable for decisions made based on AI responses
• We do not guarantee uninterrupted or error-free service
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16. Changes to This Policy
We may update this Privacy Policy at any time.
Updates will be reflected by the revised effective date.
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17. Contact Us
If you have questions, you can contact us:
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